Our training is designed to provide those who deal with people the knowledge and skills to interact safely and effectively and resolve any situation.
Our training is designed and delivered by highly experienced and qualified public safety and law enforcement professionals who have years of operational experience in dealing with challenging people and situations.
Our training covers everything from situational awareness, dynamic risk assessment and planning and effective communications to investigative interviewing, compliance investigation skills, conflict management, personal self defence and defensive tactics.
We tailor our training to reflect the specific challenges of the people on our courses - compliance officers, librarians, health care professionals, retail staff, teachers or anyone who has to deal with people – especially where a potential for conflict exists.
We offer a range of delivery options from fully face-to-face courses, blended delivery to fully online learning.
Since being established in 2007, we have delivered training to thousands of frontline staff from more than 80 local, state and central government organisations across New Zealand and Australia, and internationally, along with many corporate clients.
All CERT trainers have extensive operational and instructional experience across a range of compliance and enforcement sectors. They know from actual experience what works and they know how to impart that knowledge and the associated skills to the people they train. They stay current by participating in operational activities and keep pace with international best practice.
We are committed to understanding our clients' specific challenges and requirements and deliver training to meet their needs. Whether it be face-to-face or online learning, our courses can be tailored for your people.
Along with our training services, we also offer consultancy and advice across a range of areas to enable you to have peace of mind with trusted, expert advice. Whether it’s needs analysis, audits, procedure reviews, policy development, site safety assessments or independent incident reviews, CERT can assist.
We would welcome the opportunity to discuss how we can tailor our training or consultancy services to your organisations specific needs.Drop us an email or give us a call and let's talk!
The Situational Safety & Tactical Communications Experts — New Zealand & Australia